Airport passengers bamboozled by Thameslink train ticket machines

For passengers hurrying from London Bridge station to Gatwick airport, shopping for a £12.50 ticket for one of many four-an-hour Thameslink trains must be straightforward.

The time-pressed traveller faucets within the vacation spot. However as an alternative of being served with a easy possibility of single or return ticket, the ensuing display reads “Choose your most well-liked route” and supplies 5 choices:

  • Any permitted
  • Not legitimate by Gatwick Specific
  • Southern solely
  • Thameslink solely
  • AP Southern solely

Even travellers whose first language is English and are conscious of the advanced construction of railways within the UK could also be confused by this menu.

The “Any permitted” possibility will permit the traveller to make use of a prepare from London Victoria, two miles away – although it’s troublesome to think about why anybody would wish to do this.

However individuals conversant in the rail system south of London will know that the perfect guess is Thameslink, with frequent trains taking half-an-hour.

But anybody deciding on “Thameslink solely” is instructed: “That ticket will not be obtainable in the meanwhile!”

The identical occurs for “Southern solely” in addition to the “AP Southern solely” possibility, which is an advance buy ticket not usually obtainable from machines.

A laminated piece of plastic caught to the machine in a not-especially-digital method tells traveller: “For Gatwick airport pls choose Not legitimate on Gatwick Specific possibility.”

The befuddled traveller might swerve the issue by opting to make use of a contactless financial institution card, however passengers are warned: “Please notice that in Peak Occasions it’s cheaper to purchase a Ticket then [sic] utilizing contactless.”

The Division for Transport says the brand new Nice British Railways (GBR) organisation will “simplify the present mass of complicated tickets” .

Leave A Reply

Your email address will not be published.