Frustrated passenger creates entire presentation showing Aer Lingus where his lost luggage is
A pissed off Aer Lingus passenger was so fed up by how gradual the airline was at returning his misplaced baggage, he created a PowerPoint demonstrating the place his luggage have been.
The self-professed “avgeek”, who makes use of the Twitter deal with @aviosAdventurer, posted the detailed presentation in regards to the location of his baggage after the Irish provider initially left it behind in Frankfurt final Sunday.
In a video posted to Twitter, he introduces the presentation by saying, “‘Maybe this may allow you to discover my bag, which you’ve misplaced and given to the incorrect individual.”
He describes the journey from Frankfurt to London Heathrow, through Dublin.
“As you may see, listed here are all three of our luggage at Frankfurt airport,” he says. “They very practically made it on the aircraft, as a result of I noticed that they moved proper subsequent to us, however they weren’t loaded.
“No drawback – I’ll get them again later within the day, while you put them on one other flight.”
This certainly occurred, with the luggage transported on a Lufthansa flight. Two of them have been returned to him after 10pm the next day.
However one of many luggage didn’t make it to the suitable vacation spot.
“This bag has gone walk-about; it’s ended up in Pimlico in London,” mentioned @aviosAdventurer.
The bag seems to have some type of monitoring system put in, so it’s attainable to see the place it’s in actual time.
“That is the place the luggage have been,” he says, sharing a screenshot of a map and the outside of a constructing, “They’ve been at this very beautiful handle on Cumberland Road within the Pimlico space of London.
“As you may see, that is neither an Aer Lingus location, or a location in your courier of alternative, which is Eagle Aviation.”
@aviosAdventurer explains that he can see the bag’s stay location and has informed Aer Lingus a number of occasions the place it’s.
“You’ve given it to the incorrect individual, and also you’ve very poorly stored me updated with what’s occurring,” he claims.
He says the airline’s response is “not ok”, as he has but to obtain his bag virtually 5 days later.
“This has been completely appalling from yourselves,” he concludes.
The Impartial has approached Aer Lingus for remark.