Guest ‘threatened by Airbnb host’ after leaving four-star review

A visitor at an Airbnb property stated they have been left feeling unsafe after their host despatched “threatening” messages in response to a four-star assessment.

Dr Alex Moore, a US assistant ecology professor who identifies as gender non-conforming (GNC), shared their expertise on social media after staying on the property in Vancouver, Canada.

Dr Moore had left a four-star score for the condo, together with a assessment saying: “Actually loved my time right here and will surely keep once more.”

Nonetheless, the host was allegedly lower than impressed.

Dr Moore tweeted: “I left a 4/5 assessment with a optimistic message, and the host has contacted me at my private quantity with more and more threatening textual content as a result of my assessment introduced their common score down from a 5 to a 4.95.”

They added: “Within the curiosity of my very own private security in addition to public security, @Airbnb: Are you able to clarify to me and everybody else why the host who despatched me this message continues to be energetic in your platform? This particular person is clearly a menace and shouldn’t be allowed to host visitors.”

They then shared a screenshot of a message allegedly despatched by the host, which stated: “I’ve your image, your identify and your quantity.

“You might have 48 hours to take away your assessment or I’m hiring a personal investigator to acquire your handle after which the enjoyable begins.

“You’re blocked from messaging me on this quantity.”

Having contacted Vancouver PD, Dr Moore was advised that an officer can be despatched spherical to inform the host to go away them alone.

Following a number of conversations with Airbnb’s buyer help workforce, the itemizing appeared to have since been faraway from the homesharing platform.

Dr Moore concluded the thread: “It’s confirmed that his itemizing has been taken down! I’ll proceed to comply with up with @AirbnbHelp relating to subsequent steps. Thanks all once more for amplifying this and sharing your tales to assist preserve others secure.”

The Impartial has approached Airbnb for remark.

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