Simon Calder on easyJet, flight cancellations and passport problems

Wholesale flight cancellations, passport expiry worries and US Covid restrictions: as June will get underneath approach, travellers have loads of considerations.

Our journey correspondent, Simon Calder, has been answering as many as he can in our newest Ask Me Something.

easyJet worries

Q: If my outbound flight with easyJet will get cancelled and I’ve to guide with a special airline and declare again from easyJet, what occurs to the return portion of the easyJet flight? Ought to I guide a single or return flight with the completely different airline?

Additionally, generally I guide outbound with one airline and again with one other. What occurs in that state of affairs if the outbound flight is cancelled?

Onjetravels

A: Britain’s greatest finances airline, easyJet, is cancelling round 40 flights a day to, from and inside the UK. Most are to and from London Gatwick, however Belfast, Bristol, Manchester, Newcastle and different airports are additionally affected.

As you trace, anybody whose flight is cancelled is entitled to journey on the identical day – and if easyJet can not present the flight, then you’ll be able to guide on one other service and cost the price to the airline that cancelled your flight.

However when you have booked with easyJet, your inbound flight will mechanically be preserved except you select to desert the entire journey and declare a full refund. So please don’t guide a spherical journey with a brand new airline except you may have been instructed, by easyJet, that your return leg can also be cancelled. If the unique homeward flight takes off, easyJet won’t be inclined to refund you.

(On the threat of overcomplicating issues, I really feel obliged to level out that “legacy” airways comparable to British Airways usually cancel each legs if you don’t journey on the outbound leg.)

The opposite state of affairs you define is more and more widespread. With a lot duplication on routes between the large airways, it’ll typically make sense to guide (say) outbound on easyJet and again on BA, or out on Ryanair and return on Jet2.

Suppose the primary leg is cancelled and also you select to cancel the entire journey. The returning airline (in my examples, British Airways or Jet2) won’t care that easyJet or Ryanair had been unable to take you out. The seat is there, and the truth that you’ll be able to’t be shouldn’t be the airline’s fault. So all issues being equal (which they not often are in aviation), it’s usually price reserving out and again with the identical service.

Q: Easyjet cancelled our Belfast to Corfu flight with half an hour’s discover. We got no assist other than the app so we cancelled our reserving. Can they cost us for the return Corfu to Belfast flight? Thanks

Kim Rey

A: I used to be so sorry to see that Britain’s greatest finances airline cancelled this flight on the weekend – as a result of getting folks from Northern Eire to this Greek island is all the time going to be very tough if a direct flight is cancelled.

After all easyJet offers you a full refund for all the spherical journey. (Be aware that should you had booked with separate airways that will not be the case.) And pay everybody £350 in money compensation on high of that.

Q: We’re as a consequence of fly out from Belfast to Gatwick on Sunday night time with Easyjet for our flight to Jamaica with TUI on Monday morning for our yr and a half delayed honeymoon. Easyjet have cancelled our flight slot 2 weeks in a row so we’re nervous it is going to be cancelled this week nevertheless Easyjet wont say something. If we cant get to Gatwick for our TUI flight do we’ve any choices? They aren’t a part of the identical reserving because it isn’t attainable right here in Northern Eire to guide as a single journey. Our flight to Gatwick is the final flight out, and our Jamaica flight is early the subsequent morning.

Matthew McG

A: Ouch. A really tough place to be in. In your place, I feel, given the character of your journey and the potential draw back, reserving extra flights for earlier on Sunday (both from Belfast or Dublin) might be rational. However they’re ferociously costly. So, get to the airport good and early, watch to see if the unique flight leaves Gatwick, and be ready to purchase at very excessive fares another departure if it doesn’t. easyJet ought to pay this again.

Q: Because of go to Paris on Saturday 4 June with EasyJet 1725 flight. Solely going till sixth, so if flight is cancelled and even delayed by a lot it’ll damage it. Additionally we are able to cancel resort free of charge however solely till 2nd June, so if flight cancelled after, we’d lose the resort cash. Any recommendation?

Ought to add the resort price is far more than the flights, so we’re questioning if we must always simply reduce our loses & lose flight cash reasonably than run the danger of dropping price of resort?

Davethecat

A: I’m undecided the place you might be flying from; if not Gatwick, then there’s a small likelihood that your flight could also be cancelled. In any occasion, most EasyJet cancellations are coming with a number of days discover, so that will offer you time to cancel your resort if want be.

Whether it is an on the day cancellation, I reckon you’ll in all probability nonetheless nearly have time to search out another flight to the French capital – and, whether it is from a London airport, Eurostar affords an choice. However in your place I might be merely wanting ahead to the journey.

Q: Are easyJet making any touch upon how they suppose the summer season routes will pan out. Will there be extra cancellations?

Lesina

A: Not but. Clearly easyJet need to get by to the tip of half time period and, from six June onwards reassess how a lot of the operation they will safely plan to run. It could be that they’ve acquired additional employees in coaching, or awaiting safety clearance, and that issues will enhance briskly. I definitely hope that’s the case.

Q: I’ve  a flight from London Gatwick to Zurich on easyJet in three days’ time. As of now I’ve obtained no messages concerning any change/cancellation.

What are the possibilities that It’ll go forward?

Neeraj

A: My understanding is that cancellations by easyJet are being made a number of days forward, so I hope your flight shall be unaffected. A great way to check whether or not the airline is assured of working your journey is to make a dummy reserving for it: if the flight is displaying as having area obtainable, then there’s a superb likelihood it is going to be operating usually.

There could also be some on the day disruption, however that’s low likelihood. If it will get cancelled, then luckily you’ll be able to rebook from Heathrow on British Airways or Swiss, at easyJet’s expense – with BA itself cancelling many flights from Heathrow, Swiss might be a secure

Q: Is the state of affairs prone to be any higher in six weeks time for the beginning of the summer season holidays? We’re travelling on the finish of July on a package deal cope with easyJet flights.

Lyndsay

A: I very a lot hope issues will enhance by July. Definitely, easyJet shall be doing every part it presumably can to keep away from on-the-day cancellations. Probably the most important threat I can see is that easyJet reluctantly scales again its plans for peak summer season and that some holidays are cancelled – in simply the identical approach that Tui has proactively grounded nearly 200 outbound flights in June in a bid to guard the remaining journeys.

Q: How is Luton Airport faring with all of the current cancellations?

Gavin C

A: We’ve seen just a few cancellations on easyJet, however nothing on the dimensions of Gatwick. In your place I might not fear one bit about my flight going forward.

Compensation quandaries

Q: BA rejected my EU compensation declare saying “Your declare’s been refused as a result of BA0761 [Oslo to Heathrow] on 27 February was cancelled as a result of Operational Causes”.

Ought to I settle for it?

Tom N

A: Solely when British Airways has upped its response and defined precisely the character of these “Operational Causes”. Solely then are you able to assess whether or not this can be a cheap excuse. So get again to BA and request extra data.

Q: My father was booked to fly from Salzburg to Birmingham this Saturday. Yesterday he obtained an SMS message saying the reserving is cancelled and {that a} refund had been issued. There was no supply to assist him make different preparations. Is he entitled to compensation on high of a refund?

Neil F

A: The airline’s angle is just unacceptable. When an airline cancels a flight, it’s obliged to offer the choices of a refund or another flight – in your father’s case, again to Birmingham, which might in all probability contain a connection in Frankfurt, or taking a practice to Munich and flying from there. It’s your father’s selection, not the airline’s.

For the reason that cancellation was made lower than two weeks earlier than departure, he’s additionally due money compensation of £220.

Passport considerations

Q: I’m as a consequence of fly to Cyprus on 9 June and can return on 17 June. My passport was issued on 20 June 2012 and runs out on 20 September 2022. Will I nonetheless be alright to journey?

A: Simply! Solely three days to spare however all good. Have a stunning vacation.

Q: I’m as a consequence of fly to Greece on 9 June, returning 16 June, my passport concern date is 15 July 2012 and expiry date is 15 January 2023, is my passport legitimate for journey?

Nervous Traveller

A: Journey out any day to 14 July 2022, keep for as much as 90 days.

Q: Can you discover out if Montenegro make the passport legitimate 3 months from the expiry date like most of Europe and never 3 months from 10 years of concern date. Getting conflicting recommendation and entry requirement web site doesn’t state which. Thanks

Srecko

A: The Overseas Workplace says that Montenegro is aligned with the European Union/Schengen space, ie with two exams:

  • Issued lower than 10 years in the past on date of outward journey.
  • Expires a minimum of 3 months after meant date of return.

Q: Household of 4 as a consequence of fly on 26 June. Passport workplace have had three of our passports for over seven weeks. I can not get by by telephone and don’t obtain any replies from emails. I’m changing into more and more anxious, what extra can I do?

Kazzer

A: I’m not stunned you’re changing into anxious. You clearly utilized in time to get your passport – complying with the ten weeks that HM Passport Workplace says you’ll want.

First, after 10 weeks (which I make 21 June) you’ll be able to telephone and demand escalation. Subsequent, should you miss your vacation and it’s the duty of the authorities, you’ll be able to declare compensation. However I fervently hope and count on you’ll make it.

Q: Please assist. My daughter’s passport concern date is 6 August 2012. Expiry date 6 November 2022. Because of fly to Kos 1 June and returning 11 June. Is the passport legitimate? Tui says no.

Wak

A: What? Inform Tui, from me, that she will be able to journey out to, and stay in, the European Union as much as and together with 6 August 2022. Please ship something you’ll be able to to [email protected] suggesting in any other case and I’ll examine.

American adventures

Q: Off to California finish of July. What’s your opinion on finish to maddening pre-departure exams for absolutely vaccinated travellers by then?

Ron

A: As I’ve beforehand stated: the US authorities has been baffling in the way in which that it has imposed Covid journey restrictions of assorted varieties. The authorities lifted the ban on Brits solely in November 2021, simply because the lowest of seasons started. So I predict this requirement shall be lifted a while after peak summer season season ends, in all probability in October.

Q: After practically three years’ absence I’m flying with my household to the US on 13 August. As the foundations stand in the meanwhile we require a covid take a look at 1 day earlier than departure. Have you ever heard any rumblings on whether or not the USA CDC will seemingly abolish this rule? Secondly, if the rule stays, would you suggest reserving a covid take a look at now for 12 August, and in that case are there any corporations you’d suggest as being sturdy of their strategy and suppleness ought to modifications happen to the testing guidelines.

Brooksy

A: Flying on August 13? I’d be reserving a Covid take a look at possibly on August 11. Or presumably the next day. I simply use whichever airport service is beneficial by your airline, as a result of you’ll nearly definitely get a reduction code.

Q: We’re a pair planning to fly to Florida in early Could subsequent yr and staying for two weeks and I puzzled should you had any recommendation about the most effective time to guide flights to get the most effective deal? Many thanks to your assist.

Smitchski

A: I’d be wanting per week earlier than departure. Low-ish season, a number of availability. The one exception – if there’s a superb seat sale in, say, January with a superb worth.

Q: I’m trying to guide flights for Florida subsequent Easter faculty hols. They’ve simply been realised for KLM/Virgin however are presently costlier than summer season flights this yr (£1700-plus per particular person for Easter 22 / £1200ish for August 21). I knew they’d be costly however appears loopy! Do you suppose these will come down in worth if we wait until a bit nearer earlier than reserving?

A:  I wouldn’t dream of shopping for flights at these costs for subsequent Easter! Personally, I might wait till February 2023 to see how the market seems to be. As you’ll know, there are lots of methods of attending to Florida and all types of airways will give you cheap offers through their respective hubs. So ask me once more in February.

Jab journeys

Q: I’m a UK citizen. I obtained my two vaccinations and a booster final October, so 10 months earlier than I’ll journey to France in June.

Do I must have an antigen take a look at earlier than travelling to fulfill EU guidelines? I’ve seemed however I’m undecided. The European guidelines discuss in regards to the two jabs and 9 months but it surely’s unclear to me if having the booster means the jabs inside 9 months rule not applies?

Nic Crocker

A: Thanks for the possibility to make this clear: just about with out exception, and positively for France and different key European areas, your booster comes with no expiry hooked up. That will change, however not earlier than your journey subsequent month.

Tui’s troubles

Q: We’re as a consequence of fly Tui Manchester to Preveza on Solar fifth June. Is there anyplace we are able to discover out which flights they’re going to cancel so we are able to rebook different journey preparations if crucial?

PHiggy

A: My understanding is that Tui has instructed everybody affected by its mass cancellations between now and the tip of June that their vacation is off. So should you haven’t heard, try to be effective.

Q: I’m flying with Tui from Gatwick this Friday, package deal vacation and the flight is at 6:10am. i learn that the earliest flights are these most in danger and that individuals hold dropping baggage too. how do i ease my nervousness about all of this? will it go forward even?

Sensible Owlbie

A: Actually sorry to listen to that you’re nervous, my sturdy prediction is that your journey shall be completely effective. Opposite to your assertion, I feel the later your flight is scheduled for the extra likelihood that it gained’t occur. Disruption can very simply construct in the course of the day, resulting in the danger that the crew on ultimate sectors can go “out of hours”.

Q: We’re presently in Majorca on a Tui package deal vacation and as a consequence of return dwelling on Saturday flying to Doncaster. We’re involved we going to both severally delayed on the airport at Palma for hours or flight be cancelled or moved to a different day. Please are you able to share what are our rights

Swisstonyuk

A: Your flight ought to be completely effective. In case you are caught at Palma airport, then you may be entitled to meals and drinks as acceptable after two hours, and if it’s the airways fault then money compensation as properly after three hours. However I might offer you odds of 99 per cent that it’ll function usually.

Another enterprise?

Q: Any musts for twenty-four hours in a Bucharest?

“JerseyCrapaud”

A: Fortunate you – nice metropolis. The Communist period structure is boggling, and what’s left of the outdated city is simply beautiful.

Q: We’re scheduled to fly to Antalya on 13 June with SunExpress. Do you suppose we shall be good to go?

Champ123

A: Sure, the Turkish carriers all appear to be working flat out and holding to schedule have an amazing journey. Good airline, I perceive.

Q: Flying to Pisa from Birmingham on Saturday 4th June at 6.30am with Jet2.com. How seemingly are we to have the ability to fly?

“Fascinating”

A: Jet2 had just a few issues at Bristol and Manchester final weekend, however basically they’ve been performing extraordinarily properly – as have Ryanair. In your place, the one factor I might be feeling burdened about is having to stand up ridiculously early to get that flight. Have an amazing journey.

Q: I’m as a consequence of fly with BA from Gatwick to Lanzarote on Thursday. I had an electronic mail just a few weeks in the past, cancelling my return flight & was given the choice to return with Iberia (not superb as not a direct flight however a minimum of it’s a flight). With all of the cancellations occurring at Gatwick, do you may have any perception into whether or not all BA cancellations are pre-planned or is there I threat that my outbound flight might be cancelled final minute, a la EasyJet? Thanks!

Roma Gee

A: Contemplating it’s successfully a brand-new airline, British Airways’ Gatwick Airport short-haul operation (BA EuroFlyer) is performing fairly properly, with only a handful of cancellations. I might be feeling assured proper now.

Q: Ought to I drive to the south of France as a substitute of flying?

Jersey Crapaud

A: Definitely not. Flying is implausibly secure, driving by France is unfortunately a threat area expertise. If you wish to keep away from airport hazards, then journey by France by practice.

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